FAQ

What is your shipping policy?

We offer standard shipping within Bangladesh. Shipping times and costs may vary based on your location and the size of your order. Free standard shipping is available on orders over BDT 3,000. Standard Shipping takes approximately 3-5 business days.

What is your return policy?

We offer a hassle-free return policy within 14 days of purchase. Items must be in their original condition with tags attached. For more information, please refer to our Returns Policy page.

Do you offer international shipping?

At this time, we only offer shipping within Bangladesh. We apologize for any inconvenience.

What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, and American Express, as well as payments through Apple Pay and Google Pay. Additionally, we accept payments via BKash, Rocket, Nagad, and offer cash on delivery.

How do I track my order?

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use the number to track your order through the carrier's website.

Can I cancel my order?
If your order has not yet shipped, you can cancel it by contacting our customer service team. If your order has already shipped, you may need to return the items according to our Returns Policy.
Do you have a size guide?
Yes, we offer a size guide on our website to help you find the right fit for your body type. If you have any questions about sizing, please don't hesitate to contact our customer service team for assistance.
How do I contact customer service if I have a question or concern?

You can contact our customer service team by phone, or email. Please visit Contact Us.